Community is a team sport

I spent the last few weeks traveling to conferences to spread the word about the concept of Content Potluck. If you are visiting my website then you already know what it stands for. If you are new, let’s just say it explores the concept of content strategy as a team sport for your community. I Read more about Community is a team sport[…]

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5 Common Mistakes with Online Communities

In my last post Getting Started with Community, I shared the top 3 considerations before jumping into your new adventure in community management. In this blog I want to address the five most common mistakes that I have seen with communities.   Following a Fad I have often seen companies and executives choose a new Read more about 5 Common Mistakes with Online Communities[…]

Getting Started with Community

In this blog I will cover the top 3 things to consider before jumping into community management  with both feet.  Whether you are a community manager or a team of professionals contemplating if building communities are right for your customers and your company, these basic steps will bring you closer to a clearly defined community playbook. Read more about Getting Started with Community[…]