Community is a team sport

I spent the last few weeks traveling to conferences to spread the word about the concept of Content Potluck. If you are visiting my website then you already know what it stands for. If you are new, let’s just say it explores the concept of content strategy as a team sport for your community. I Read more about Community is a team sport[…]

Everyone to the Table

Gone are the days when customers want to hear from one, authoritative voice in “official” documentation. They want a community content potluck. Our workforce is evolving, populated with decision-makers who grew up online. They also want to feel connected to the content they consume. These facts make it important to offer different experiences, ideas, and real-world Read more about Everyone to the Table[…]