In a world where we are always online, using multiple devices at once, we consume information in a different way. How often have you been watching Netflix on your tablet or laptop while using your phone to check email and social media. If you are blushing right now… you are spot on! This blog Read more about Augment your corporate content on-demand[…]
In my last post Getting Started with Community, I shared the top 3 considerations before jumping into your new adventure in community management. In this blog I want to address the five most common mistakes that I have seen with communities. Following a Fad I have often seen companies and executives choose a new Read more about 5 Common Mistakes with Online Communities[…]
Gone are the days when customers want to hear from one, authoritative voice in “official” documentation. They want a community content potluck. Our workforce is evolving, populated with decision-makers who grew up online. They also want to feel connected to the content they consume. These facts make it important to offer different experiences, ideas, and real-world Read more about Everyone to the Table[…]
In this blog I will cover the top 3 things to consider before jumping into community management with both feet. Whether you are a community manager or a team of professionals contemplating if building communities are right for your customers and your company, these basic steps will bring you closer to a clearly defined community playbook. Read more about Getting Started with Community[…]
Welcome to Content Potluck I found myself most recently in a forced time-off situation for 2 months. While I was healing and recovering I decided to finally act on my dream of creating my ow website (Content Potluck). I will start blogging about all the amazing learnings and experiences I have gathered as a Community Read more about Introduction[…]